How it works
From booking to spotless
Four simple steps — every one of them tracked and handled for you.
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01
Book in seconds
Pick a service, choose your slot, and confirm in the app — no calls, no waiting on hold.
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02
We dispatch a van
ONZO matches your address to the nearest zone and assigns a vetted crew on an available van.
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03
Track it live
Watch your van approach in real time with an ETA to the minute, right up to your door.
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04
Sit back & sparkle
Your crew gets to work. Pay in-app or by cash, leave a review, and enjoy a spotless home.
FAQ
Frequently asked questions
How do I book a cleaning?
Open the app, choose a service, pick a date, time and address, then confirm. You can pay with cash or online.
What areas do you serve?
We operate across our active zones in the UAE. When you book, the app tells you if your address is within a serviceable zone.
How is the price calculated?
Pricing is based on the service you select and the number of hours you book. The total is shown before you confirm.
Can I cancel a booking?
Yes. Scheduled bookings can be cancelled free of charge up to 24 hours before the start time.
How do I pay?
Pay online securely via Ziina, or choose cash to pay the cleaner after the service is completed.
Are your cleaners vetted?
Yes. Our cleaners are trained employees on our payroll — not freelancers — assigned through our managed dispatch system.